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A VA Tech Issue Caused 57,000 Disability Claims to Vanish. What Happened?

Last month, tens of thousands of veterans received surprise letters from the VA informing them that a disability claim they made at some unspecified point in the past was not processed. The letter read in part, “The Department of Veterans Affairs is sending this letter in response to an issue identified which may have resulted in a failure to establish a claim based on your past submission through…VA.gov.” The vague wording of the letter left many veterans to speculate on what claim the letter referenced, if they had done something wrong, and, most importantly, how much disability compensation they might have missed...